About Us

United Way Mission Statement

"To meet urgent human needs and improve social conditions by mobilizing the community's volunteer and financial resources in a common cause of caring."

Established in 1956, United Way Toronto is a registered charity and community impact organization dedicated to improving lives and strengthening neighbourhoods across Toronto. United Way identifies needs and takes action to create a better, safer, stronger city through research, partnerships and support of a network of 200 health and social service agencies.

A volunteer Board of Trustees of leading community members governs all United Way decision-making. The Board oversees how donor money is used, shapes our strategic vision and plan, and monitors organizational performance.

The Campaign Cabinet is the driving force behind our annual campaign. These business and community leaders meet with colleagues and peers to encourage the participation of their organizations in the United Way campaign. The Campaign Cabinet's effort ultimately involves 20,000 volunteers, and reaches into workplaces large and small across the city.

Frances Lankin, President and Chief Executive Officer, leads United Way Toronto. The president's senior executive team is made up of a Chief Operating Officer and Vice President of Finance, and Vice Presidents of Resource Development, Community Investment, Strategic Initiatives and Community Partnerships, Marketing and Communications, Information Services and Operational Change Management and a Director of Human Resources and Organizational Development.